Skip to content
t9171 App / Sports
YOUR DATA RIGHTS

t9171 Privacy Policy: How We Handle Your Information

t9171 collects and uses your information only to run the services you access — sports markets, casino categories and your wallet. What we collect, why we collect it, and how you can review or correct it is set out here; access to these services depends on your local law and eligible regions.

  • Account data you control
  • Nagad and Rocket transaction records
  • Clear contact routes for data questions
  • Live casino and slots
POLICY POSTURE

How t9171 Approaches Data Collection

We collect the information you give us when you open an account — your name, contact details and the payment method you choose, whether that is Nagad, Rocket or another supported wallet. We also collect data your device sends automatically when you browse: page visits, session length and the type of device you are using. We use this to keep your account running, process wallet movements and respond to support requests. We do not sell your personal details to third parties. Where we share data — for example, with payment processors handling a Nagad or Rocket transfer — it is only to complete the service you have requested. Any third party we work with is required to handle your data in a way consistent with this policy. We store account records for as long as your account is active or as required by the rules of the jurisdiction where your account is held. You can ask us to review what we hold at any time through the contact routes listed on this page. Availability of these services depends on your local law and eligible regions, and your data rights may vary accordingly.

  • Nagad transaction records

  • Rocket payment history

  • Account session data

  • Support request logs

POLICY SCOPE

Where This Policy Applies

  • Account access

    This policy covers all data collected when you log in, navigate sports markets, browse casino categories or update your account settings. It applies to every action taken inside your authenticated session.

  • Wallet transactions

    Deposits and withdrawals processed through your account — including those using Nagad or Rocket — fall within this policy. The payment processor handling the transfer operates under its own terms, which sit alongside ours.

  • Site content

    Pages, odds displays, game lobbies and promotional content you view on t9171 are covered here. Data about which pages you visit helps us maintain site performance and fix errors, not build advertising profiles.

  • Third-party services

    Links or embedded content from outside t9171 — including studio content from Pragmatic Play, Microgaming, Spadegaming, Joker or PlayStar — are governed by those providers' own privacy terms. We do not control their data practices.

YOUR CHOICES

Actions You Can Take Under This Policy

Your account is the starting point for most data-related actions. To review what information we hold, open the account settings page after logging in — your profile details, linked payment methods and recent transaction records are visible there. If any details are incorrect, the account settings page lets you update them directly; for changes you cannot make yourself, reach our support team through the contact routes on this page. If you want to know more about what specific data we hold beyond what the account page shows, submit a request through the support chat or email route and we will respond with the relevant details. You can also ask us to delete information where that is permitted under the rules that apply to your region. Bear in mind that some records — particularly those tied to Nagad or Rocket transactions — may need to be kept for a period set by the applicable jurisdiction. We handle every request in line with the scope of this policy and your local law.

  • Review your records

    Log in and open account settings to see your profile, payment method details and transaction history. Most of what we hold about you is visible from that page.

  • Correct account details

    Update your name, contact information or wallet details directly in account settings. For fields that are locked, contact support and we will walk you through the correction process.

  • Raise a data question

    Send your question through live chat or our support email. Tell us exactly what information you are asking about so we can respond with the right records rather than a generic reply.

  • Request data removal

    Where local law permits, you can ask us to remove information we no longer need. We will confirm which records can be deleted and which must be retained under jurisdiction requirements.

CONTACT ROUTES

Reach Us About This Policy

  • Live chat

    Open the chat widget from any page when you are logged in. State that your question is about the privacy policy so the agent can route it to the right team without delay.

  • Email support

    Send a written request to the support email address shown in the Help section of your account. Include your account username and the specific data point you are asking about.

  • Help centre

    The Help section inside your account lists published answers to common data and account questions. Check there first — many requests about reviewing or correcting records are answered without needing to contact us.

DATA HANDLING

How We Protect and Manage Your Data

  • Cookies and browsing data

    We use cookies to keep your session active and remember your account preferences across visits. You can adjust cookie settings in your browser at any time, though some features may not work correctly if certain cookies are blocked.

  • Account security

    Your login credentials are stored using standard security practices. We do not store your Nagad PIN, Rocket mobile banking password or bKash credentials — those stay on your device and with your payment provider.

  • Data retention

    We keep your account data while your account is active. Once an account is closed, we retain only what the applicable jurisdiction requires us to keep — typically transaction records for a defined period. We do not hold data beyond that requirement.

  • Policy updates

    When we change this policy, we post the updated version on this page. Continued use of the account after a change is posted means you have seen the updated terms. If a change affects how we use your data in a significant way, we will notify you through your account.

POLICY QUESTIONS

Common Questions About This Privacy Policy

What personal information does t9171 collect when I open an account?

We collect your name, contact details and the payment method you register — such as Nagad or Rocket. We also collect session data your device sends automatically. We use this only to run your account and process requests you make.

Can I see the data t9171 holds about me?

Yes. Log in and open account settings — your profile, linked payment methods and transaction records are shown there. For data not visible on that page, send a request through live chat or the support email and we will provide the relevant details.

Does t9171 share my data with other companies?

Only where it is needed to complete a service you have requested — for example, passing transaction details to a payment processor handling a Nagad or Rocket transfer. We do not sell your data. Any third party we work with is bound to handle it consistently with this policy.

How do I correct wrong information on my account?

Open account settings after logging in and update the relevant fields directly. For locked fields — such as your registered mobile number — contact support through live chat or email and we will guide you through the correction steps.

How long does t9171 keep my account data after I close my account?

We delete account data that we no longer need after closure. Transaction records — including those for Nagad and Rocket payments — may be retained for a period required by the jurisdiction that applies to your account. We do not hold data beyond that requirement.

Does this policy cover my data when I use games from Pragmatic Play or Microgaming?

This policy covers data we collect through your t9171 account and session. Game content delivered by studios such as Pragmatic Play, Microgaming or Spadegaming is also subject to those providers' own privacy terms. We do not control the data practices of third-party studios.